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Terms and Conditions (AGB)

Welcome to KokoSurf! By booking a surf lesson or using our services, you agree to comply with the following terms and conditions. Please read them carefully.

  1. General Terms

  • By booking a lesson, you confirm that you have read and agreed to these terms and conditions.
  • KokoSurf reserves the right to refuse service to anyone who does not comply with these terms or behaves inappropriately during lessons.
  1. Booking and Payment
  • All bookings for surf lessons or courses are subject to availability and confirmed upon payment.
  • Payment must be made prior to the lesson. You can pay in cash when you meet your instructor, which is preferred, or via bank transfer.
  • For bank transfer payments, a deposit of 30% of the total booking amount is required to confirm the booking, regardless of the type of surf lesson or package booked. This deposit helps prevent no-shows and ensures that the booking is taken seriously.
  • The remaining balance must be paid before the lesson begins.
  • Cancellations must be made at least 24 hours in advance to receive a full refund. Cancellations made within 24 hours are non-refundable.
  • Deposits made via bank transfer are non-refundable in any case of cancellation.
  1. Surf Lesson Terms
  • Our surf lessons are designed for people of all skill levels. However, participants must be able to swim and be in good physical health.
  • KokoSurf reserves the right to cancel or reschedule lessons due to poor weather or safety concerns. In such cases, clients will be offered alternative dates or a full refund.
  • Surf lessons also take place in the rain.
  • Participants must follow the instructions of the instructor at all times during lessons to ensure their safety.
  • If a participant arrives late, the lesson time may be shortened accordingly without a refund.
  1. Liability and Safety
  • Surfing is an inherently dangerous activity. By booking a lesson, you acknowledge the risks associated with surfing.
  • KokoSurf himself is (or will provide instructors who are) certified and experienced, but it is the participant’s responsibility to ensure their own safety.
  • We recommend that all participants purchase personal accident insurance that covers surfing activities.
  • Participants are responsible for their own health and physical fitness. If you have any medical conditions, please inform your instructor before the lesson.
  1. Insurance Policy
    At KokoSurf, we take safety seriously and while we provide professional instructors and equipment, we do not offer personal accident or health insurance for participants.

Insurance Coverage:

  • All surfers are encouraged to have their own surfing insurance to cover personal injury, damage to equipment, and any unforeseen incidents while participating in surf lessons.
  • KokoSurf is not responsible for any loss, injury, or damages incurred during your surfing experience, including injuries or property damage (e.g. damage on surfboard, leashes, rashguards, etc.) that may result from participation in lessons.
  • You may purchase additional travel or accident insurance that includes coverage for surfing or check with your current insurer to ensure you’re covered for water sports activities.
  1. Equipment
  • All surfboards and equipment provided by KokoSurf are of high quality and well-maintained.
  • Participants are responsible for the care and safe return of equipment. Any lost or damaged equipment will be charged at the replacement cost.
  • Participants may use their own equipment, but KokoSurf is not liable for any damage to personal surfboards or gear during lessons.
  1. Privacy Policy
  • KokoSurf respects your privacy and is committed to protecting your personal data. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your information.
  1. Photography and Media Usage
  • Photos and videos may be taken during lessons for promotional purposes.
  • If you do not wish to be photographed or filmed, please inform your instructor before the lesson begins.
  • Participants may request copies of media taken during their lessons, subject to availability.
  1. Changes to Terms
  • KokoSurf reserves the right to update or change these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically.
  1. Governing Law
  • These terms and conditions are governed by the laws of Indonesia. Any disputes will be resolved in the competent courts of Indonesia.
  1. Contact Us
  • If you have any questions about our terms and conditions, insurance policy, or booking process, please feel free to contact us via the given contact options.